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Conversion Tracking Setup Guide

To meet the performance tracking needs of different businesses in marketing campaigns (such as Google Ads and Meta Ads), our website building system offers two feedback methods after successful inquiry submission. You can choose the method that best suits your marketing requirements.

Option 1: No pop-up notification (default behavior)

  • Applicable scenarios : Businesses that do not currently run paid advertising (such as Google Ads or Facebook Ads) or do not need to accurately track ad conversion rates.
  • User experience : After the user clicks "Submit", the page does not redirect, and a warm message "Submission successful! We will contact you as soon as possible" pops up directly on the current page without refreshing.
  • Configuration method : No configuration is required (just leave the "Redirect to page after successful inquiry" setting in the global configuration blank).

Option 2: Redirect to a separate "Thank You Page" (Recommended for advertising)

  • Applicable scenario : Businesses that are running paid advertising campaigns need to accurately count inquiry conversions by tracking "page views" or "specific code executions".
  • User Experience : After a user successfully submits their application, the page automatically redirects to a separate thank-you page (e.g., /thank-you/). To ensure a good user experience, the thank-you page includes a **"smart return button"**, which allows the user to instantly return to the specific product or form page they were just viewing, preventing user churn.
  • Configuration steps : Please follow these 3 steps to configure:

Step 1: Create your "Thanks Page"

  1. Log in to the website management backend, and click "Pages" in the left menu to enter your website page tree.
  2. Go to the "Home" section below your website and click "Add child page" .
  3. Select "Thank You Page" as the page type.
  4. In the editing page:
    • Title : Enter the page title, such as Thank You (this title will generate a URL suffix, such as /thank-you/).
    • Acknowledgments : Rich text is supported, allowing users to write their own thank-you messages (e.g., "Thank you for your inquiry. Our account manager will contact you within 24 hours.").
    • Click the "Publish" button at the bottom of the page ( Important: You must publish to be associated with by the system ).

Step 2: Link the thank-you page to your website

  1. In the left navigation bar of the backend, go to "Settings -> SiteConfig" .
  2. Locate the "Inquiry Successfully Redirected to Page" field and click "Choose a page" .
  3. In the pop-up page tree, select the Thank You page that you just published in the first step.
  4. Click to save the configuration.

Step 3: Configure ad conversion tracking according to your tracking method (operated by the optimization specialist).

Choose one of the following configurations based on your ad optimizer's preferred tracking method:

Option A: Track via "target URL" (most recommended, simple and reliable)

  • How to do it : If your website already has Google Analytics (GA4) , Google Tag (gTag) or GTM (Google Code Manager) installed globally [3.1], you do not need to paste any code in the website backend.
  • Optimizer settings : Log in directly to your Google Ads/GA4 backend, create a new "PageView" conversion goal, and set the goal rule to: "URL contains /thank-you/" .
  • Result : Whenever a user leaves a comment and is successfully redirected to the address, Google's backend will automatically record a conversion.

Option B: Paste in a specific "Event/Conversion Tracking Code" (Event Snippet)

  • How to do it : If your advertising channel (such as Meta Pixel or certain Google Ads conversion actions) provides you with an HTML/JavaScript conversion event script specifically for the success page :
    1. Go back to the backend and edit the Thank You page you created in the first step.
    2. Locate the "Standalone Tracking Code" text box, and directly copy and paste your script (with the <script> tag) into it.
    3. Click Publish and Save.
  • Result : This code will execute with extremely high security only when the user successfully leaves a message and arrives at the thank-you page, without causing any performance pollution to other pages on the website.

Frequently Asked Questions (FAQ)

  • Q: After being redirected to the thank-you page, how can users return to the product they were just viewing?
    • A : The system automatically records the source of the user's submission and generates a smart return button on the thank-you page. Clicking this button will instantly return the user to the product page they were just viewing, eliminating the need to search again.
  • Q: Why does the URL after successful submission have a long suffix like ?next=...&t=...?
    • A : This is designed to ensure an excellent user experience and system security.
      1. The `next=...` function dynamically records the specific product or source page before the user's comment, so that the "smart return button" on the thank-you page can take them back to the original page with one click.
      2. t=... is a one-time "security pass" dynamically encrypted by the system, used to verify the authenticity of this access.
  • Q: If a user maliciously enters the URL of the thank-you page directly, or repeatedly refreshes the thank-you page or adds it to their favorites for repeated visits, will the advertising fee be calculated and deducted repeatedly?
    • A : Absolutely not.
      The system has a built-in "30-second security failure mechanism".
      1. When a real user submits a comment, the redirection is usually completed within 1 second, so the user can smoothly see the thank-you page and run the conversion tracking script once.
      2. If anyone attempts to directly enter the URL, refreshes it a few minutes later, or reopens it through bookmarks, the system will detect that their "token" is missing or has expired. The page will then be instantly redirected (returned to) to the website's homepage before any content (including tracking scripts) is loaded.
      3. This mechanism fundamentally eliminates the pollution of advertising data and unnecessary advertising cost losses caused by repeated refreshes and fake visits.
  • Q: If I change the URL alias (Slug) of the thanks page, will the tracking fail?
    • A : Our website building system uses an intelligent association mechanism. If you change the URL of the thank-you page in the backend (for example, from /thank-you/ to /success/), the system will automatically detect and update the redirect, without needing to rebind it.
    • However, please note : If you are using "Plan A (match tracking via URL inclusion)," you need to update the matching rules to the new URL in the Google Ads/GA4 backend.